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Lahey Hospital & Medical Center

Laura T. Safar, MD, Vice Chair of Psychiatry

Kendea Oliver, PhD, Associate Psychologist

Erica Savino-Moffatt, LHMC, RN, NP, Staff Nurse Practitioner

Jennifer Almeida, LICSW, Staff Social Worker

Our large, tertiary care academic medical center took care of patients with Covid-19 starting early in the pandemic - a time of fear and uncertainty. The role of our Psychiatry Division was to provide psychological support for colleagues deployed to the frontlines. The Division’s interventions included a warm line, skills-based support groups, debrief support groups, and individual psychotherapy and medication management treatment. We share lessons learned, including: The importance of offering the right intervention, at the right place, at the right time. To discern the aspects of colleagues’ psychological health that fall under the scope of mental health interventions in the workplace; those that are best addressed by colleagues’ private relationship with their health providers; those related to characteristics of the workplace, such as feeling safe, valued and respected, which fall under the scope of the institution’s leadership. This is an interactive session. We will present Case Vignettes that will be used to trigger small groups’ discussion.

Rob Dressler, MD, MBA, Quality and Safety Officer, Academic and Medical Affairs, ChristianaCare

Virginia "Ginny" Mohl, MD, PhD, DIO and Medical Director Education, Billings Clinic

James "JP" Orlando, EdD, Chief GME Officer, St. Luke's University

W. John Yost, MD, Vice President for Medical Education and Research, UnityPoint Health - Des Moines  (T)