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March 26 - March 27, 2020

Thursday, March 26th


2020 Annual Meeting - Plenary Session Webinars

To see the 2020 Annual Meeting Plenary Session Webinar agenda with descriptions in PDF format click here:  Agenda with Descriptions..

All speakers have confirmed these dates and times for this special webinar series.  However, given the ever-changing and ever-challenging COVID19, we need to recognize the possibility of a presenter being pulled away due to clinical responsibilities.  Should a webinar be canceled, full refunds will be issued.  Thank you. 

11;00 am - 12:30 pm EDT


Keynote Address: Growing Physician Leaders...An Update

Mark Hertling, DBA, Lieutenant General, US Army (retired); Advisor, AdventHealth Leadership Institute; and Senior Military Analyst, CNN

Please note, Dr. Hertling does not release his slides; however, he did provide the following outline of his keynote presentation.

As healthcare increases in complexity, healthcare organizations are applying resources to design and execute leader development programs. This presentation will show examples of these programs and how an interprofessional approach to leader development is the most effective. 

2:00 pm - 3:00 pm EDT


Achieving Value Through Awareness, Appropriateness and Affordability

Christopher Moriates, MD, Executive Director, Costs of Care; Assistant Dean for Healthcare Value and Associate Chair for Quality, Safety & Value, Dell Medical School at the University of Texas 

This session will describe our shared motivation for providing value-based health care for our patients. It is not related to readmissions penalties. And it is not primarily the realm of financial experts. We will discuss the progression from awareness (transparency and recognizing the physical and financial harms of overuse) to appropriateness (Choosing Wisely and cutting out clinical waste) to affordability for patients. Dr. Moriates will also provide examples about how physicians, administrators, data scientists and others can all work together to figure out how to provide the best care at lowest cost. 

Friday, March 27th

10:00 am - 11:00 am EDT


Improvisation: Using Art and Science to Transform Teams

Mike Eppehimer, MHSA, FACHE, President, ChristianaCare Medical Group

This fun, thought-provoking and interactive session will introduce the audience to the principles of improvisation and demonstrate how those principles can create better leaders and teams. We will explore the uses of improvisational techniques in healthcare environments and demonstrate how the artistic concepts of improv help to compliment, and enhance, our traditional approaches to improvement science. The audience will take away broader concepts and specific techniques that will help them to improve their personal leadership approach and the performance of their teams.

12:00 pm - 1:00 pm EDT


Plenary 4: Value of the Patient's Voice

Kevin Weiss, MD, Chief Sponsoring Institution and Clinical Learning Environment Officer, Accreditation Council for Graduate Medical Education (ACGME)

This presentation will review the new focus on the patient’s role in establishing an optimal of the Clinical Learning Environment. As part of this presentation, the new CLER Pathways to excellence focus on teaming and the role of patient in the clinical team will be discussed. Additionally, the participants will be introduced to the new CLER’s subprotocol focusing on the patient perspective of their clinical learning environment. The participants will be asked to engage in a discussion on the various ways to enhancing patient engagement in their clinical learning environment increases the quality and value of their clinical care.