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Building a Culture of Respect to Drive Quality Safety and Engagement (Recording)
Building a Culture of Respect to Drive Quality Safety and Engagement - Virginia Mason Medical Center
Lynne Chafetz, JD, Senior Vice President for GME and General Counsel
Donna Smith, MD, Executive Medical Director
Learn how one organization has intentionally cultivated and supported a culture of respect for people as a foundation of high-quality care, remarkable patient experience and joy in medicine. Employing multiple approaches including inclusive patient engagement strategies, team member participation in gap identification and curriculum design, ongoing accountability and integration into efforts across the organization.
Webinar Recording (slides and audio)